Thursday, January 15, 2015

New Return Policy!

How well do other suppliers stand behind their parts?
Here at Shop Wireless Parts we know our quality is superior compared to other suppliers and because of that we stand behind our parts and quality with confidence! You should too when you repair a customers device.

How many times has this happened:
Scenario one: You repair a device (iPhone, iPad, iPod, etc) just to find out the screen or replacement part you changed is damaged, then you have to take it all apart and put a new part in. At that point the customer is already frustrated for having to wait such a long time for the repair. On your side you now have to go return the part and you're also frustrated for upsetting the customer

Scenario two: You repair a device for a customer the screen works good, then a couple days, weeks, months go by and the customer is upset because either the screen is fading out or it just simply doesn't work right anymore. The customer is most likely to blame you and your lack of quality. They come back and complain to you. What do you do? if its been a couple months your supplier isn't going to take the parts back so now you have to decide whether to take a loss or tell the customer they're going to have to pay again for another replacement.


Here's our solution:
30-Day hassle free return: This gives you plenty of time to consider your purchase. That's why you can be sure that you made the right decision. If for any reason you are not satisfied, you can return any item in its original condition within 30 days of the date of shipment for a refund or an exchange. It's that simple.

7-Month Warranty: If the part you purchased from us ever goes bad within 7 months of purchase you're covered. Just send the part back and we'll ship you out another one. Yup, that's all there is to it. The warranty does not cover any physical damage to the part. It has to be an internal issue. Any cracks, chips, improper installation, or tear will not be covered under our warranty.